| Miriam Mohr, Nummer gegen Kummer e.V., Germany |
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BIOGRAPHICAL NOTE Miriam Mohr (Dipl. Psychologist), studied psychology at Westfälische Wilhelms-Universität Münster, focus on clinical, occupational and organisational psychology.  Internships at the Caritas Day Centre and Outreach Clinic for Mentally Ill People and the Fliedner Hospital, ward for long-term withdrawal of alcohol. Therapist for EOS-Hospital working with stationary patients with emotional-instable personality. Since November 2008 working for Nummer gegen Kummer e.V. and the project "Safer Internet" together with Rebecca Maier, furthermore freelancer at ambulant psychological practice in Altenessen in line with the advanced training to become a psychotherapist. ABSTRACT 29 September, Tuesday, 14.45 - 17.00 Parallel session: Responding to online risks Founded in 1980, the organisation Nummer gegen Kummer e.V. (NgK) offers the largest telephone counselling service for children and adolescents in Germany. It is anonymous and free of charge. At the helpline callers can talk about any question, problem or critical situation that is of interest and need for them, no matter which topic. NgK aims at being first contact point for all matters and wants to lead the way to further assistance to prevent questions and concerns from developing into larger problems. Currently NgK has 110 member organisations nation-wide that offer regional helplines for children (92) and parents (45). Topics that are most frequently mentioned are e.g. "first love", "sexuality", "friendship" or "problems with peers". As partner in the German Combined Node "Saferinternet DE" and within the EU "Safer Internet Programme", NgK now also trains their counsellors about online risks and children's questions on the use of online technologies. This way, NgK has the option to meet upcoming requirements. Starting in 2010, the helpline will be communicated as contact point for distress and worries about problems that result from daily use of internet technologies. Therefore main topics in the field of "Safer Internet" have to be implemented in the general qualification of all of the 3.500 volunteer counsellors. Since June the counsellors are being trained on how to grant relief on problems that occur as a result of media use. During a three-day training the counsellors learn about Youth Protection in the Media in Germany, about social networks, cyber-mobbing, pornography or sex presented in the internet, self-destructive behaviour and its presentation in forums or on homepages. In the session, examples are given for counselling situations, e.g. concerning cyber-mobbing, consumption of pornography, online games, sites about eating disorder or suicide web forums. The training-concept – developed and performed in cooperation with klicksafe – will be presented and examples on how to help in counselling are given.
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